Tips, guides, and insights for F&B businesses in Indonesia
When cash is short at the end of the day, who's responsible — the morning person or the evening person? Daily totals can't answer that. Here's why we built per-shift reporting into CrescendPOS.
Read moreBehind every transaction, discount, and void is a question: who did it, when, and why? Here's the story of why we built audit trail functionality from the start.
Read moreOne printer seems enough — until rush hour hits and tickets pile up. Here's the product story behind multi-printer support and how we designed order routing for small cafes.
Read moreIndonesia's Personal Data Protection Law is now in effect, and it's not just for big companies. Here's why we built privacy features from day one — and what it means for your business.
Read moreA POS dashboard is great for a quick glance. But when you want deeper analysis — week-over-week comparisons, pattern hunting, or sharing data with your accountant — you need CSV.
Read moreMost POS systems charge the same monthly fee to a cafe making Rp 5 million as one making Rp 50 million. We think that's unfair. Here's why we chose revenue-based pricing.
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In small cafes, 2-3 people take turns at the register in a single shift. Logging out and back in with email and password every time? Not realistic. Here's why we chose a 4-digit PIN.
Read moreThere's a big difference between a POS that's been translated to Indonesian and one that was designed from the ground up for how Indonesian F&B businesses actually work.
Read moreSecurity that is too strict gets bypassed. Too loose and you are vulnerable. We chose a flexible middle path.
Read moreDuring rush hour, every second of loading is another second the line grows. We optimize for mid-range tablets because that's our users' reality.
Read moreDuring rush hour, cashiers need to find items in 1 tap. Our grid layout is designed for navigation speed — not to impress during demos.
Read moreA receipt is the last touchpoint with your customer. We give control to customize it because brand identity doesn't stop at the menu — it extends to the receipt paper.
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